Send us your existing diagnostic report. A consultant psychiatrist will talk with you about how your condition affects train travel and, where it genuinely does, complete and sign the Impact Declaration the railcard scheme asks for.
People with a long-term condition or neurodivergence, lasting or expected to last at least 12 months, that significantly affects their ability to use rail services.
Either a letter from a health professional explaining how your condition affects rail travel, or an Impact Declaration form signed by a qualified, regulated health or social care professional.
Most diagnostic reports describe your diagnosis, not your journey. Our psychiatrist turns your report and your own experience of travelling into evidence that speaks to what the scheme actually assesses.
Our short travel questionnaire covers the everyday things that make the railway harder – so your evidence reflects your real experience.
Everything happens online, at your pace, from wherever you feel comfortable.
An NHS or private diagnostic report for autism or ADHD from a psychiatrist, clinical psychologist or specialist team. We check it before you pay anything.
A short questionnaire about what makes travel hard for you – crowds, noise, last-minute changes, announcements, finding your way round stations.
A 20-minute video consultation to go through your report and how your condition affects you on the railway. Camera off is fine.
If the psychiatrist's clinical opinion supports it, you receive a signed Impact Declaration and covering letter by email. You then apply on the official Railcard website.
Everything you need for your railcard evidence:
The fee covers the psychiatrist's time and is the same whatever the outcome. That keeps every assessment honest – and it's why we check your report for free first, so you only book when this route makes sense.
The Disabled Persons Railcard costs £20 for one year or £54 for three, paid directly to the scheme when you apply. It isn't included in our fee.
Pick a day and time that suits you. You can keep your camera off, and tell us anything that would make the call easier for you.
All times are UK time. Weekdays only.
You can change this on the day.
Everything you need to know before you send us your report.
No. We're an independent clinic and we provide clinical evidence only. The application, the decision and the railcard itself all come from the official Disabled Persons Railcard scheme.
We can't promise that. The scheme assesses every application individually. If yours is turned down, the scheme refunds the railcard fee and you can appeal – and we'll update your evidence once at no charge if more detail is needed.
Yes. Any suitably qualified, regulated health professional can provide it, including your GP. Some charge and waiting times vary. We offer a quick, specialist option for people who'd prefer it.
A diagnostic report for autism or ADHD from a psychiatrist, clinical psychologist or multidisciplinary team, NHS or private. If we can't accept yours, we'll tell you before you pay.
They'll explain their reasoning during the consultation and talk through other routes that might suit you better. They won't sign a declaration they can't stand behind.
Securely, as part of your clinical record and in line with UK GDPR. Only the clinicians involved in your care can see it.
Upload your diagnostic report and we'll confirm within one working day whether we can help. No payment needed for this step.